Retail Sales Officer Job at Sterling Bank Plc

Retail Sales Officer Job at Sterling Bank Plc – Sterling Bank Plc is currently recruiting to fill the position of Retail Sales Officer at their Abuja branch. All those that meet the job requirements should apply below;

About Sterling Bank Plc

Sterling Bank Plc “Your one-customer bank” is a full service national commercial bank in Nigeria. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank; and completed a merger with 4 other banks – Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa – as part of the 2006 consolidation of the Nigerian banking industry.

Location: Abuja
Job type: Full-time
Specialization(s): Banking / Finance / Insurance

Job Objective

• Promote the image and values of the Bank under the existing environment/ competition, and a growing emphasis on quality customer service to ensure overall performance/profitability of the branch and customer satisfaction

Accountabilities

• Identify and market prospects within the target market
• Carry out deposit mobilization initiatives (Current & Savings accounts (CASA, Fixed Deposits account)
• Prepare customers’ loan applications and collate/direct data to the approving authority through the appropriate channels
• Ensure existing investments and liquidation are done accurately and promptly
• Create quality risk assets and effectively manage balance sheet along target lines
• Carry out effective and constant monitoring of customers’ account balances with a view to beefing up the same
• Keep abreast of local and national economic, financial and political events which may impact on deposit liability generation and credit facilities
• Identify customers’ needs, proactively seek to provide products/services to meet such needs and advice on the appropriate selection of banks products
• Render all credit/risk asset reports, deposit liability report and LDR status report to Business Manager on a weekly basis
• Efficiently process new investment requests and review existing investment/liquidation requests accurately
• Ensure existing investments and liquidation are done accurately and promptly

Key Performance Indicators

Financial:

• Risk Asset mobilized against the set target
• Current & Savings Account mobilized against the set target
• No of non-performing loans
• Profitability and growth in deposit
• Impact of product/service cross-selling to the Group’s profitability

Customer:

• Number of accounts managed, dormancy ratio and new accounts opened

People:

• Learning Score

Process & Others:

• Level of compliance to KYC/AML / CFT guidelines
• Number of Operational risk controls and compliance issues raised
• Process efficiency improvement initiatives
• Number of Alternate Channels activated

Risk & Control:

• Internal Audit rating

Person Specification / Job Profile

• The job holder should be friendly, assertive, independent, quick-paced, and have the ability to motivate others. Networking and communication are also likely to be keynotes, as the job environment may require the active influencing and persuading of a variety of people in changing situations.
• The generation of many contacts and involvement in selling a product or concept by gaining willing acceptance may be important within the function.
• The ideal candidate should enjoy challenging situations and have the flexibility to work in an unstructured environment where there is the freedom to act and the authority to make decisions.
• He/she should be self-confident, enthusiastic, friendly, positive, self-starting, competitive, venturesome, mobile, active, alert, and independent.

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Required Competencies

Professional Competencies:
Core:

• Credit Analysis
• Sales & Marketing skills
• Analytical skills
• Knowledge of the Global Business Environment
• Negotiation
• Communication
• Knowledge of CBN Prudential Guidelines
• Cost Management
• Business Acumen
• Knowledge of banking operations
• Products Knowledge
• Customer needs identification

Interested and qualified candidates should:
Click here to apply