The online order filling team associate at Walmart has a complex and exciting job, which means it’s one of the best jobs you can get in this country.
Most people don’t think about the behind-the-scenes work that goes into receiving, handling, and shipping their online orders, but there are people at both ends of every order who work hard to ensure it goes smoothly.
If you have previous customer service experience and enjoy working with your hands, an online order-filling team associate position at Walmart might be perfect.
If you’re interested in learning more about the responsibilities and qualifications of the online order-filling team associate job, then read on to learn more about this important position and how you can apply.
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Who Is an Online Order Filling Team Associate
An online order-filling team associate is a person who, as the name suggests, fills orders that have been placed by customers who have ordered products online.
They work on a computer and fill in the necessary information from customer orders into the system.
They also ensure that all of their work is accurate and up-to-date before it gets shipped out for fulfillment.
This position needs to be detail-oriented as you will be responsible for handling customers’ personal information like their billing address, email address, and phone number.
If you are looking for a new opportunity with great benefits, this is a great company to join today.
Online Order Filling Team Associate Job Description
Walmart’s online order fulfillment team associates are responsible for picking, packing, and shipping packages for customers.
Also, associates work under pressure and in a fast-paced environment where they must be able to multitask and prioritize quickly.
To apply, you’ll need strong customer service skills, technological proficiency (e.g., basic computer skills), and the ability to lift 50 pounds.
If you’re interested in joining this team, contact your local Walmart store for more information on open positions.
Job Duties
- Monitor the lines of customers waiting for service and greet each customer with a smile.
- Verify the customer is in the correct line and direct them to the appropriate lane.
- Ensure that all products are stocked and accessible to customers.
- Scan items being purchased using a handheld scanner by placing it over the Universal Product Code
- Enter price data into POS system or manually through terminal keyboard; place items in bags and provide total purchase cost.
- Process cash transactions by exchanging money from register drawer for cash given by customer; counting out change according to amount due;
- Returning change to register drawer or giving it directly back to the customer; receipt printing process; transaction reconciliation process.
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Working Conditions
Walmart has a long history of providing families with quality goods, competitive prices, and outstanding customer service.
With more than 11,000 stores worldwide and more opening daily, Walmart is the world’s largest retailer.
The work environment for this position is often fast-paced and demanding.
The hours for this position are usually 8:00 am-8:00 pm Monday-Saturday. Employees can expect to work both days of the weekend and some holidays.
They are also expected to work indoors in a climate-controlled environment with air conditioning during warmer weather conditions.
Walmart Order Filler Skill Requirements
Communication Skills
Speak, read, and write English fluently. Attention to detail: Familiar with basic math and counting skills.
Self-Management Skills
Ability to take direction from others.
General office skills
Ability to use a computer for word processing, spreadsheet, and data entry.
Additionally, availability to work shifts, including nights, weekends, and holidays are key.
How to Apply
The application process for becoming an online order-filling team associate is relatively simple and can be done in a few hours.
If you are interested in applying, the first thing you will need to do is apply online.
The job posting will ask for your contact information in addition to your qualifications, which typically consist of education, employment history, and relevant certifications or licenses.
Once your application has been submitted, you will typically hear back within a few weeks if you have been selected for an interview.
How Do You Advance in Your Career as an Online Order Filler?
It’s a given that the more hours you work and the better your performance is, the higher your pay grade will be.
For example, suppose you start as a regular online order filler when you’re ready for a promotion to Senior Associate.
In that case, you’ll need to have worked at least 1,000 hours and been rated Exceeds Expectations in your past performance reviews.
You’ll also need to qualify for the new position by taking their Entry-Level Academy course and passing its written and practical assessments.
Once you’ve completed those steps, they will most likely promote you from online order filler (regular) to online order filler (senior).
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Conclusion
An online order-filling team associate’s job is a fast-paced, high-volume environment that requires strong communication and organization skills.
You will need to use your knowledge of the Walmart website and online ordering systems to succeed in this position.
You must also work well with team members and adapt quickly to changing conditions.
Another requirement is the ability to work flexible hours, including evenings, nights, weekends, and holidays.
Online order-filling team associates are responsible for following all company policies and procedures, wearing appropriate safety gear such as gloves or goggles if required, and maintaining a clean store environment throughout each shift.
