Close Menu
  • Home
  • Apply for a Grants
  • Jobs
  • Nigerian Recruitment
Facebook X (Twitter) Instagram
NewBalancejobs
  • Home
  • Apply for a Grants
  • Jobs
  • Nigerian Recruitment
Facebook X (Twitter) Instagram
NewBalancejobs
Home • Key Accounts Officer Job at Health Partners Limited

Key Accounts Officer Job at Health Partners Limited

Join Us on WhatsApp
  • Full Time
  • Lagos
  • Posted 5 years ago
  • Health Partners Limited profile
Health Partners Limited

Health Partners Limited

Key Accounts Officer Job at Health Partners Limited. Please make sure you carefully read all the job requirements before applying for this position.

Health Partners Limited – A Health Maintenance Organization (HMO) accredited by the National Health Insurance Scheme (NHIS) to operate as a national HMO seeks application for suitable, qualified and experienced candidates to fill the position below:

Job Title: Key Accounts Officer

Location: Lagos

Job Description

  • This role is responsible for developing and maintaining relationships with corporate clients by ensuring the highest level of positive customer experience. The role is also responsible for ensuring strong customer retention and resolution of clients’ administrative issues.
  • Are you are a team player – able to work across different stakeholders, communicate expectations openly and clearly, and welcome constructive feedback?

SEE ALSO: MRS Oil Nigeria Plc Graduate Trainee Program 2021

Key Responsibilities

  • Communicate courteously with clients and internal customers via phone calls and emails.
  • Follow up on pending activities with clients and other respective teams within the organization.
  • Politely attend to client’s suggestions, objections, and complaints
  • Assist clients by guiding them through the decision on the choice of a health plan.
  • Upgrade enrolees’ Health plans accordingly.
  • Raise invoices for clients and following up to ensure prompt payment of premiums
  • Obtain prospective enrollees’ details and confirm the accuracy of the details.
  • Send reminder mails to prospective enrolees through client representatives when they do not promptly provide their details.
  • Inform clients’ representatives in the case of any invalid detail.
  • Register prospective enrollees on the company’s database.
  • Schedule and organise Health Talks and Wellness checks at clients’ organizations.
  • Organize corporate events that will improve client retention.
  • Ensure all clients have duly signed SLAs.
  • Communicate with corporate key contacts to inform them of updates in service.
  • Obtain feedback from client representatives
  • Understand and be knowledgeable of the various peculiarities with clients.
  • Conduct surveys to evaluate customer satisfaction.
  • Forward feedback, tasks and recommendations to appropriate units/personnel.
  • Record details of clients’ representatives/enrolees complaints, feedback and suggestions.
  • Document daily activities and forward report to Team Lead.

Requirements

  • HND / BSc in Business Management / Administration, Social Sciences or other relevant disciplines.
  • 1 – 2 years post-NYSC experience in Health Maintenance Organization
  • Bias for developing a career in a client-focused role.

Method of Application

Interested and qualified candidates should forward their CV to: [email protected] and copy [email protected] using the position as the subject of the email

To apply for this job email your details to odewalemichael90@gmail.com

Previous ArticleBusiness Relationship Manager at Monkey Limited
Next Article Call Centre Manager Recruitment at Enugu Electricity Distribution Company (EEDC)
Type Here for More Jobs 🔍
QUICK LINK
  • AHAC Seeds and Possibilities Small Grants for African-based Organizations (Up to $10,000 Funding)
  • PalmPay Hustle Grant ( 500,000 Grant)
  • Call for Applications: Nisa Global Foundation African Initiative Grants 2025
  • World Bank Treasury Paid Internship 2026 (Stipend Available)
  • ITCILO Women in Digital Business (WiDB) Training of Entrepreneurs (ToE) at AM-Steve House Program
  • AICIF Pitch Competition For Africa Innovators 2025 (N 5 Million in Grant Funding)
  • SMEDAN Conditional Grant Scheme For MSMEs (N50,000 Grant)
  • START Fellowship Accelerator 2026 for Founders from Africa & LatAm
  • Lagos Agrithon 2025 For Agripreneurs and Innovators (Up to N150 Million Funding Pool)
  • Giga Accelerator Programme (USD 50,000 in Funding)
Explore Topics
Telegram
Join telegram channel!
Facebook X (Twitter) Instagram Pinterest
  • Disclaimer
  • Contact us
  • About us
  • Privacy Policy
  • Cookie Policy
© 2025 ThemeSphere. Designed by ThemeSphere.

Type above and press Enter to search. Press Esc to cancel.