Call Center Agent job in Nigeria at Outcess

Website Outcess

Call Center Agent in Nigeria at Outcess

You can now apply for the latest Call Center Agent in Nigeria at Outcess. Outcess is an integrated customer engagement and business process outsourcing company. Please we advise you go through the requirement before applying for this position.

Job Title: Call Center Agent

Company: Outcess

Location: Lagos, Nigeria

Outcess is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

Job Field Customer Care

Job Description

  • Build customer interest in the service and product offered by the company.
  • Educate customer on new and existing products on the network.
  • Effective and professional Brand cross selling of company products & services.
  • Deliver world class customer service by cross selling with vibrancy and personal confidence.
  • Provide accurate product information and serve as a knowledgeable resource for customer.
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
  • Follow through on commitments made to customers in the course of selling.

Qualification

  • Interested candidates should possess BA/B.Sc/HND qualification.

METHOD OF APPLICATION

Interested and qualified candidates should send their CV to: Recruitment@outcess.com using the “Job Title” as subject of the email.

To apply for this job email your details to Recruitment@outcess.com