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What Does a Kroger Courtesy Clerk Do? (Salary, Job Description, and More)

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If you love to work with the public, you might enjoy becoming a courtesy clerk at Kroger. 

Though this isn’t the highest-paying job on the market, it can be rewarding and doesn’t require any specific prior experience or education level.

You might qualify to become one even if you’re still in high school.

So what does the job of a Kroger Courtesy Clerk entail? How much do they make, and what skills are needed to do this job well? What does the future look like for this position?

In this article, we’ll answer all these questions to help you better understand what working as a Courtesy Clerk at Kroger could be like. 

By the end, you’ll have everything you need to know about this position and how it could fit into your career goals.

SEE ALSO: What Does a Merchant Seaman Do? 

Who Is a Kroger Courtesy Clerk

Kroger courtesy clerks position within the Kroket corporation primarily serves customers at checkout counters. 

They also often help restock shelves, keep aisles clear of debris, and dispose of trash as needed. 

A typical job entails scanning purchases as they are made to add them to the customer’s account, so there is no need for customers to carry cash or credit cards into the store with them. 

Some Kroger stores also have self-checkout lanes where these clerks can serve as cashiers who take payment for items purchased with pre-loaded values on store cards or by other digital means.

Duties and Responsibilities of a Kroger Courtesy Clerk

The following are the duties and responsibilities of Kroger courtesy clerks.

  1. Greets customers with a smile 
  2. Answers questions about products 
  3. Checks receipts for accuracy 
  4. Processes customer transactions 
  5. Keeps store stocked with items 
  6. Assists customers 
  7. Fulfills orders 
  8. Ensures checkout lanes are open 
  9. Handles all customer needs 
  10. Provides excellent customer service 
  11. Deals with demanding customers 
  12. Maintains store appearance 
  13. Cleans/wipes down fixtures 
  14. Adheres to safety policies 
  15. Other duties as assigned by the store manager

SEE ALSO: What Does a Kennel Technician Do?

Education Requirements for a Kroger Courtesy Clerk

Typically, these positions are staffed by high school graduates or GED holders who can operate the store checkout counters and other equipment. 

Usually, there is a requirement for a one-week training course for this position.

Kroger Courtesy Clerk Skills

To be successful in this career path, you must equip yourself with the following skills.

Customer Service

Being a Kroger courtesy clerk is all about customer service. 

From taking grocery orders to helping out at the bakery counter, every job depends on being able to put customers first. 

Communication Skills

As a Kroger courtesy clerk, your ability to communicate well is crucial. 

You need to speak clearly and understand what customers are saying too. 

Math Skills

As a Kroger courtesy clerk, your math skills will come into play often. You may need to calculate how much change is due or how much someone owes for their groceries. 


As a Kroger courtesy clerk, you’ll need quick thinking and problem-solving abilities when an issue or a problem needs solving. 

If not for yourself, then for the customer who needs help quickly.

Kroger Courtesy Clerk Salary & Outlook

It’s a low-paying job by most standards. The average annual salary for a Kroger courtesy clerk is around $20,000. 

But this may be the type of work you’ll want to apply for if you are still in school and need flexible hours to focus on your studies. 

The turnover rate is pretty high with Kroging because there are so many open positions within the company year-round. 

The employment rate is at its highest during the holiday season (October-January) but remains low even after those months. 

You may want to start applying now if you’re interested in working at Kroger, especially as an evening or weekend shift worker. 

The best time of day/night to apply would be during these shifts when they are hiring due to the higher volume of applicants they receive.

SEE ALSO: What Does an IT Infrastructure Engineer Do?


I hope this guide helped you find the answer to your question about Kroger courtesy clerks. 

I know it’s not an easy thing to figure out what a job entails before committing to applying for a position. 

That being said, I think it’s important to be informed when applying for jobs to make an educated decision when choosing where you want to work. 

If the information here doesn’t answer all of your questions about Kroger courtesy clerks, please feel free to drop a comment on the comment box with any other questions you might have.

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