Female Customer Service Representative Recruitment at SIMS Nigeria

Female Customer Service Representative Recruitment at SIMS Nigeria Limited. Please ensure you read through the job requirements before applying for this position.

SIMS Nigeria Limited is a popular company based in Lagos Nigeria that specializes in the distribution and sales of electronic products from major brands such as Samsung, Royal, Tec, Philips, Panasonic and Powermatic and many other appliances.

We are recruiting to fill the position below:

Job Title: Female Customer Service Representative

Location: Kano
Employment Type: Full-time

Core Responsibilities

• Receive customers and address all issues concerning their faulty products.
• Prepare Job Card for all jobswith proper classification i.e.warranty or non-warranty.
• Forward all Job Card and faulty products to the Service centre supervisor.
• Preparation ofdefective parts failure report( Panel , PCB & Compressor )
• Preparation of daily work report.
• Daily follow up on the engineers to confirm status of jobs.
• Responsible for Happy calls to customers and dealers.
• Responsible for Spare part request in line with job card details.
• Responsible for Job completion feedback to the customer

Requirements

• Bachelor’s degree or equivalent
• Minimum of 2 years experience in a similar role.
• Proficiency in the use of Microsoft office applications –MS Excel, Word and Powerpoint

Application Deadline 21st April, 2021.

Method of Application

Interested and qualified candidates should:
Click here to apply