Customer Success Officer at RetailPoint Solutions Limited

Customer Success Officer at RetailPoint Solutions Limited

RetailPoint Solutions Limited
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RetailPoint Solutions Limited

Customer Success Officer Recruitment at RetailPoint Solutions Limited. Please before you submit your application for this position make sure you go through the requirements first.

About RetailPoint Solutions Limited

RetailPoint Solutions Limited provides and deploys Point of Sale – POS Machines for business using various POS Hardware & Softwares. Our products can be deployed across various retail platforms where transaction data is critical to Management.

Job Title: Customer Success Officer

Location: Abuja

Job Descriptions

  • Act as Goto Person between existing customers and the company as it relates to Service
  • Improve the onboarding process on customer projects, working with the Sales and Technical Team.
  • Act as Admin on our Customer Support Channels. Assigning tasks to Agents and making sure these tasks are completed and customers satisfied.
  • Liaise with Technical support and sales team to ensure customer’s satisfaction.
  • Develop and sustain customer’s loyalty by making sure their desired goals as it relates to our services are met.
  • Follow up on customers inquiries

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Method of Application

Interested and qualified candidates should send their Resume and Cover Letter to: [email protected] using “Customer Success Officer” as the subject of the email

Application Deadline  

25th July 2020.

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