Customer Service Officer Job at Cloverleaf Microfinance Bank Limited

Cloverleaf Microfinance Bank Limited, a fully digitalised newly licensed Tier-1 Unit Microfinance Bank, is recruiting suitable candidates to fill the position below:

Job Title: Customer Service Officer

Location: Lagos
Employment Type: Full-time

Job Description

• Resolve customer complaints via phone, email, mail, face to face or social media.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Inform customer of deals and promotions.
• Sell products and services in the banking halls.
• Work with customer service manager to ensure proper customer service is being delivered.
• Compile reports on overall customer satisfaction.

Education and Experience

• OND / HND holders with a proven passion for sales and networking can also apply.
• Minimum of 2 years banking experience in similar role.
• Fresh graduates can also apply as interns.

Application Closing Date

19th February, 2026.

Method of Application

Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.