ACE Skyline Services Limited
ACE Skyline Services Limited operate as General Sales & Services Provider (GSSA), offering a full range of services on behalf of reputable airlines, with business office in Lagos, Nigeria, ACE Skyline Services is the ideal partner for international airlines seeking cost-effective and passenger representation.
We are recruiting to fill the position below:
Job Title: Airline Ticketing and Reservation Supervisor
Location: Lagos
Job Type: Full Time
Job Description
- Scheduling flights based on customer needs and available flights, including checking weather conditions and making changes as needed
- Meeting financial goals and supporting the executive directors and administration team in the improvement of the company.
- Guiding Customers to make payment for airline tickets, directly into the company’s account
- Entering customer information into a computer system to issue tickets or update records
- Processing electronic ticketing requests for customers over the phone
- Sell domestic and international tickets to both individual traveller and corporate organisations
- Bring in corporate clients and sell flights, hotels, visas, insurance and other travel services
- Communicating with customers to answer questions about tickets, pricing, or flight schedules
- Developing pricing strategies, balancing firm objectives, customer satisfaction and Generating strategies to help the organization, and maintaining now and future profitability continually.
Experience and Qualification
- Minimum of First Degree / HND in Hospitality, Tourism or Valid GDS system certificate
- Relevant professional certifications.
- Minimum of 3 years work experience in relevant field
- A recognized IATA or Airline Advanced Course
- Experience of working in a fast-paced customer service environment
- Experienced in the use of Amadeus and one more GDS (SABRE or GALLILEO).
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail
Application Deadline 30th April, 2023.