Curriculum, Learning and Development Manager at the Niche Institute of Customer Experience and Innovation (NICXI)

Niche Institute of Customer Experience and Innovation (NICXI)

The Niche Institute of Customer Experience and Innovation (NICXI) is a research institute dedicated to consumer research, customer management and innovation learning & development in Africa. We an education technology (EdTech) startup are on a mission to unlock business growth in Africa through consumer research, education and technology.

We are recruiting to fill the position below:

Job Title: Curriculum, Learning and Development Manager

Location: Lagos

Role Responsibilities

  • Conduct needs assessments to identify gaps in employee knowledge and skills
  • Develop clear and measurable learning objectives that align with the organization’s strategic goals and objectives
  • Design and develop training materials such as instructional manuals, e-learning modules, videos, and other training resources
  • Manage a team of trainers or instructional designers, providing guidance and support as needed
  • Collaborate with subject matter experts and other stakeholders to ensure that training programs are up-to-date and relevant to the organization’s needs
  • Coordinate the delivery of training programs, including scheduling training sessions and identifying trainers and facilitators
  • Evaluate the effectiveness of training programs and make adjustments as needed

Other Information:

  • This is a full-time position and an opportunity to build Africa’s premier customer management and innovation eLearning platform on a mission to unlock business growth in Africa through consumer research, human capital development and technology
  • The NICXI is an equal opportunity employer and welcomes applications from all qualified candidates worldwide with a passion for Africa

Qualifications

  • Bachelor’s Degree in a related field, such as Education, Instructional Design, or Organizational Development
  • Excellent communication, organizational, and project management skills
  • Ability to work independently and as part of a team in a fast-paced and dynamic environment
  • At least 5 years of experience designing and delivering training programs in a corporate or academic setting
  • Strong knowledge of adult learning principles and instructional design methodologies

How to Apply
Interested and qualified candidates should:
Click here to apply