KyDAL Office Point (KOP)
KyDAL Office Point (KOP) is a world-class organization which offers wide range solutions for effective and high performance of co-operate setups. We offer tangible supplies for smooth and effective office operations as well as strategic support for high performance and maximum output of personnel by delivering best-practice HRM systems and training solutions. Our customized solutions are focused on helping organizations optimize the potentials of their people – Primary Asset, while providing work tools that maximize output and productivity.
We are recruiting to fill the position below:
Job Title: Senior Restaurant Manager
Location: Ibadan, Oyo
Job Brief
- We are looking for Senior Restaurant managers to ensure smooth running of the outlet and that customers have smooth dining experience
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements and Skills
- B.Sc Degree in Business Administration; Hospitality Management or Culinary schooling is a plus
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills
Salary Range
N150,000 – N200,000 / month.
Application Closing Date
30th November, 2022.
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.