Hinge Consulting Firm
Hinge Consulting Firm is a steadily advancing business Development firm focused on a multi-tiered approach on business consulting, career development, human resourcing and ICT services
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Position Details
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
Salary
N80,000 – N120,000 monthly.
Application Closing Date
31st December, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
