Emsley Oil & Gas Limited
Emsley Oil & Gas Limited, an oil & gas company, is recruiting suitable candidates to fill the position below:
Job Title: Customer Service Officer
Location: Lagos
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
Requirements
- High School Diploma, General Education Degree, or equivalent.
- Comfortable using computers.
- Experience working with customer support.
- 0 – 1 year work experience.
- Ability to stay calm when customers are stressed or upset.
Salary
N50,000 – N100,000 monthly
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail
Application Deadline 31st July, 2022.