HMO / Billing Officer (Male) Job at We Care Hospital. Please ensure you read the job requirements before applying for this position.
We Care Hospital, a well-known hospital and healthcare service center with professional Doctors in Lagos State, is recruiting to fill the position below:
Job Title: HMO / Billing Officer (Male)
Location: Lagos
Employment Type: Full-time
Key Responsibilities
- Interact with HMO community.
- Maintain organized medical and employee records
- Monitor administrative staff’s performance
- Train new employees
- Ensure prompt ordering and stocking of medical and office supplies.
- Resolve potential issues with patients.
- Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to patients/clients.
- Conduct outreach calls as assigned to proactively educate associations, unions and members of the public on services available
- Process complaints, following established guidelines.
- Maintain knowledge of National guidelines, regulations, and departmental policies and practices and maintain accurate documentation for compliance.
- Develop and implement effective policies for all operational procedures
- Prepare work schedules.
Requirements
- Minimum of First Degree (HND/B.Sc) or its equivalent in Health or Science related field.
- Minimum of 5 years experience post NYSC in relevant and related position.
- HMO Experience is required
- Knowledge of the operations of the National Health Insurance Scheme (NHIS)
- Excellent customer relationship skills
- Good communication/presentation skills (both oral and written)
- Must be a team player, able to build and maintain effective and collaborative network
- Must be able to take responsibility and demonstrate high level of integrity in dealing with all stakeholders.
- Certification in or professional membership of health, management or related bodies
- Knowledge of statistical/epidemiological tools such as SPSS, Ms Power point
- Attendance of related Courses/ workshops/seminars etc
Required Skills:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required.
- Attention to detail
- Professional development through participation in continuing education and professional Organizations.
- Conversant with the HMO processes and Maintenance
- Must also be good in Coordination, Listening, Scheduling and Teamwork
- Must possess good administrative skills
- Superior problem-solving skills
- Ability to explain detailed instructions articulately and clearly
- Ability to analyze information promptly
- Exceptional customer services skills
- Proficient in relevant computer applications
- Knowledge of customer service principles and practices.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.