Kwik Delivery
Kwik Delivery – We are a fast-growing provider of digital services to merchants in Nigeria in the fields of delivery, fulfilment and financial services.
We are recruiting to fill the position below:
Job Title: Head of Operations
Location: Ibadan, Oyo
Job Type: Full-time
Job Summary
- We are looking for a talented professional to kwikstart and lead our operations in Ibadan!
Who You Are
- You are a responsible leader with a strong background in operations, an analytical and strategic mind and a broad knowledge of the business in Ibadan. You are committed to productivity and compliance.
What You’ll Do
- Formulate business strategy with others in the executive team and perform a broad range of quantitative and qualitative analyses.
- Design policies that align with overall strategy
- Implement efficient processes and standards across all cities
- Coordinate customer service operations and find ways to ensure customer retention
- Ensure compliance with local and international laws (e.g. data protection)
- Oversee the implementation of technology solutions throughout the organization
- Manage contracts and relations with customers, vendors, partners and other stakeholders
- Research ideal shipping techniques, routing, and carriers.
- Evaluate risk and lead quality assurance efforts
- Oversee expenses and budgeting to help the organization optimize costs and benefits
- Mentor and motivate teams to achieve productivity and engagement
- Report on operational performance and suggest improvements
- Work with other departments to incorporate logistics with company procedures and operations.
- Contribute to the continuous improvement of global operations through out-of-the-box thinking.
- Update and evaluate metrics to assess performance and implement enhancements.
What You’ll Bring
- B.Sc / BA in Business, Computer Science or other relevant field
- Proven experience as Head of Operations, Operations Director or similar leadership role
- Familiarity with all business functions including HR, finance, supply chain and IT
- Experience with implementing IT systems
- Knowledge of data analytics and reporting
- Good with numbers and financial planning
- Outstanding communication and negotiation skills
- Excellent organizational and leadership ability
- Analytical mind
- Problem-solving aptitude
Life At Kwik
- Join a diverse, passionate & driven team of all backgrounds
- Casual work environment
- Comprehensive health benefits to fit your needs
- Competitive salary.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online