Speedaf Express
Speedaf was established in 2019. We are a joint-venture company invested by Chinese leading express enterprises. Since founded, we continuously expand global network, develop and optimize products, improve customer experience, and introduce IT technologies and equipment to realize automatic operations. Currently, we are building a local and cross border service network to support air, sea and road transportation with the aim to be the leading diversified integrated logistics solution provider between China and emerging markets. By doing so, it will reduce end-to-end logistics costs between China and emerging markets while providing a stable and recognized logistics services to our customers.
Speedaf is localization-oriented, and we believe in creating both opportunities and possibilities of every region we operate in. We work with local teams and understand needs of customers. We offer a variety of products and value added service to cover different commercial or personal scenarios for our customers.
We are recruiting to fill the position below:
Job Title: Chinese Translator – CSR
Location: Isheri-Oke Opic, Ogun
Employment Type: Full-time
Responsibilities
- Confirming customers’ language preferences as you assist them (English/ Chinese).
- Addressing queries, complaints, and recommendations furnished by customers.
- Redirecting customers to the pertinent department, if need be.
- Deferring to management in instances of uncertainty.
- Monitoring call and mail histories to ensure that the customers’ needs have been met.
- Processing exchanges and refunds in ways congruent with our policies.
- Providing customers with details of services that may suit their needs.
- Other duties assigned from time to time.
Requirement and Experience
- Must possess an OND, HND or B.Sc qualification
- Must be proficient in Chinese and English Language.
- Must have at least 2 years’ experience as a Customer Service Representative.
- Must be computer literate.
- Must be proficient in Microsoft office tools.
- Active listening skills and attentive to details.
Salary
N180,000 – N200,000 monthly.
Application Closing Date
30th April, 2022.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: Only qualified candidates will be contacted.