OPay
OPay is a one-stop mobile-based platform for all of your Digital Needs as we embark towards on a journey of Digital Revolution.
We are recruiting to fill the position below:
Job Title: Call Center Team Lead
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- A call centre team lead will be directly responsible for managing a team of call centre agents.
- He / She has the enviable responsibility of trying to improve the performance of each individual employee in the team to help meet the organisation’s goals and complete a range of administrative and management tasks.
Required Skills
- Minimum of BSc / HND in any discipline.
- At least 3 years proven experience in a commercial Bank or Fintech (in a similar role) is required.
- Leadership, relationship management, problem-solving, creative intelligence, analytical intelligence and excellent communication skills are required.
- Must be proficient in the use of computer (especially in the use of MS Office Suite).
Ability to work in a fast-paced environment.
Method of Application
Interested and qualified candidates should:
Click here to apply
To apply for this job please visit forms.gle.