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Home • Customer Service Representative at Newedge Finance Limited

Customer Service Representative at Newedge Finance Limited

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  • Full Time
  • Lagos
  • Posted 5 years ago
  • Applications have closed
  • Newedge Finance Limited profile
Newedge Finance Limited

Newedge Finance Limited

Customer Service Representative at Newedge Finance Limited. Please ensure you read the job requirements before applying for this position.

Newedge Finance Limited – We are a fintech company, that renders financial services to the public. some of our products are: palmcredit, Newcredit, Easybuy, e.t.c.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Contract

Job Responsibiliites

  • Open and maintain accounts by recording account information.
  • Resolve product or service problems by clarifying the customer’s complaint.
  • Receiving calls and attending to customers complain and also proffering adequate solution.
  • Informs clients by explaining procedures, answering questions, providing information.
  • Updates job knowledge by studying new product descriptions, participating in educational opportunities.
  • Determining the cause of the problem, Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
  • Updating account information.

Job Requirements

  • Candidates should possess an HND / B.Sc / B.Tech qualification.
  • 2 years relevant work experience

Method of Application

Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail

Application Deadline  20th August, 2021.

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