Cashigo
Human Resource Business Partner (HRBP)- Experience From BPO Industry Only at Cashigo. Please ensure you read the job requirements before applying for this position.
Cashigo is one of the unique fintech companies. We provide you with financial mobility whenever for whatever. Our services are based on mobile internet security technology and big-data analysis innovation.
We are recruiting to fill the position below:
Job Title: Human Resource Business Partner (HRBP)- Experience From BPO Industry Only
Location: Victoria Island, Lagos
Employment Type: Full-time
Gender: Male / Female
Slot: 2 Openings
Roles & Responsibilities
- Develop a positive relationship with all employees. Promote direct communication and positive rapport amongst employees and managers
- Resolve employee relations issues in a timely manner; provide coaching to all parties, and recommend appropriate actions. This includes interpreting and administering policies and conducting investigations.
- Report findings to management and consult with management on the appropriate course of action
- Maintain required documentation investigation notes, supporting documents and final reports and/or evidence of action taken.
- Act as both a liaison and an advisor and provide technical expertise on HR issues to staff and management. Coach and train operational departments on various aspects of the business from a Human Resource perspective.
- Manage the performance management system, including developing and monitoring performance evaluations, performance development and improvement plans
- Provide guidance and counsel to management on employee-related problems which could result in oral or written discipline. Assist with the written disciplinary documentation to ensure consistency in policy application
- Prepare necessary materials, provide coaching and support for involuntary terminations.
- Conduct Exit Interviews with separating employees
- Oversee the rewards and recognition programs
- Develop criteria for evaluating effectiveness of training activities and regularly monitor and reports result to management, along with recommendations for improvement as appropriate.
- Design, develop, update, and deliver professional quality presentations and training materials to include classroom trainings, workbooks, job aids, quick reference guides, webinars, videos and e-Learnings
- Monitors and evaluates trainee’s progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards.
- Can design and implement climate surveys. (e.g. Employee Engagement Survey)
- Experience in Leadership Development (Training Needs Identification & Analysis(TNI), Design & Execution of Leadership Programs)
- Experience in OD Initiatives Action Planning implementation, 360 Degree feedback implementation, etc.
- Experience in Employee Engagement Initiative & action planning.
- Design, Development & Delivery of L&D modules.
- Organizing Training Programs
Requirements
- Interested candidates should possess a Master’s Degree qualification
- Experience – 3 to 7 Years (Minimum 2 years of experience from BPO Industry)
Important Skills:
- Talent Development (TD) & Organization Development (OD) Interventions
- Can Review TD & OD system and ensure effective implementation of the same.
- Hardcore Recruitment, HRBP Functions, TD&OD
- Mandatory Experience of minimum 2 years from BPO Industry
Compensation
Negotiable.
Application Closing Date
2nd August, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note: It is strictly advised to the candidates not to apply for this position if they don’t have any experience from BPO Industry.