Danish Refugee Council (DRC)
Customer Service Officer Recruitment at Danish Refugee Council (DRC). Please ensure you read through the job requirements before applying for this position.
Danish Refugee Council (DRC) is a Danish international non-governmental organization, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income-generating activities, and wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable, and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organization towards our beneficiaries.
Location: Ikeja, Lagos
Employment Type: Full-time
Duties
- Deliver qualitative services to customers.
- Promote bank products and services.
- Build customer relationships.
- Maintain and manage existing accounts.
- Capture new accounts.
- Respond to customer inquiries and resolve.
- Maintain customer database and update periodically.
- Assist customers in depositing and withdrawing cash.
- Refer complex issues to the management.
- Ensure best practices in rendering services to customers.
Requirements
- Interested candidates should possess an HND / Degree with at least 3 years work experience.
Application Deadline
31st March, 2021
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as subject of the email.