Customer Service Support Staff at the Workplace Centre Limited

Customer Service Support Staff at the Workplace Centre Limited, Interested and qualified candidates should see the job details and apply.

The Workplace Centre Limited

The Workplace Centre Limited – We are a World Class Skills Development and HR / ICT Consulting Services organization that adds significant value to our clients and society.

We are recruiting to fill the position below:

Job Title: Customer Service Support Staff

Location: Lekki, Lagos
Industry: Financial Services

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Job Qualification

• Bachelor’s Degree / HND / OND qualification.

Application Closing Date
14th December, 2020.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.