Head of Operations at Pruvia Integrated Limited

Pruvia Integrated Limited – We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. We offer a wide range of services. These services are delivered with skilled and experience guided by our core values and driven by our belief that we are more than conquerors.

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions. You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If you’re also committed to productivity and compliance, we’d like to meet you.
• Ultimately, you’ll ensure our operations run smoothly and that people are productive.

Responsibilities

• Formulate business strategy with others in the executive team
• Design policies that align with overall strategy
• Implement efficient processes and standards
• Coordinate customer service operations and find ways to ensure customer retention
• Ensure compliance with local and international laws (e.g. data protection)
• Oversee the implementation of technology solutions throughout the organization
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Evaluate risk and lead quality assurance efforts
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Mentor and motivate teams to achieve productivity and engagement
• Report on operational performance and suggest improvements

Requirements

• B.Sc / BA in Business, Computer Science or other relevant field
• Proven 4 years experience as Head of Operations, Operations Director or similar leadership role
• Must possess sales/marketing background preferably in real estate.
• Familiarity with all business functions including finance, supply chain and IT
• Experience with implementing IT systems
• Knowledge of data analytics and reporting
• Good with numbers and financial planning
• Outstanding communication and negotiation skills
• Excellent organizational and leadership ability
• Analytical mind
• Must have a valid driver’s license
• Problem-solving aptitude
• Must posses certification on sales

Remuneration
Salary very Attractive

Application Closing Date
20th November, 2020.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.