Every day, the United States Postal Service (USPS) transports hundreds of millions of pieces of mail and packages across the country to their final destination.
And while this organization does a fantastic job 99 percent of the time, things do go wrong now and then.
Unfortunately, this implies that millions of packages are delayed, damaged, or missing every year. Apart from recognizing that your USPS shipment isn’t moving through the system as it should, this usually happens without warning.
This extensive breakdown has been put up to help better you understand why a USPS package is not moving for you specifically.
Why Is My USPS Package Not Moving?
During the holidays, USPS facilities are usually at maximum capacity, and there may be congestion, resulting in delays in USPS shipment tracking.
A “pre-stored” mail piece may be preventing your mail from being updated, scanned, and dispatched to you rather than your package or envelope. If your package has not yet been received, it will likely come soon.
Reasons Why Is Your USPS Package Not Moving?
If you find that your item is moving slowly through the USPS system or that your tracking information is no longer updating, it could be for various reasons.
Before getting too worked up, keep in mind that packages frequently become “stuck” halfway between their source address and final destination.
Here are some possible reasons why your USPS shipment isn’t moving.
Packages are frequently delayed and do not go to their next destination due to address issues – primarily because the next goal is unknown!
Domestic packages usually travel through the USPS infrastructure with less friction, but items arriving from abroad – or parcels being sent to international locations – might be slowed and delayed in Customs.
Package Lost Somewhere
If the tracking information for a package has not been updated in seven days, the USPS considers it lost. You can do a missing cargo search with USPS if you are afraid that your tracking number is not updating and the package has been lost.
Bad Weather Conditions Can Disrupt USPS Tracking
If your USPS tracking isn’t updating, it’s possible that the information wasn’t updated due to bad weather. Weather can make it take longer for your mail or shipment to reach the next station.
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International Shipping Delays
As we just mentioned, parcels entering or leaving the country are susceptible to a variety of international shipping delays – some of which may or may not be related to customs – that you won’t have to worry about with local packages.
Package Was Oversized or Overweight
Packages heavier, bulkier, or more significant than the USPS anticipates – or are used to handling – may experience unexpected delays.
Postage Was Incorrect
Thanks to all of the shipping calculator choices accessible – many of which are completely free – this is far less typical today than previously.
What Can I Do If My USPS Tracking Number Isn’t Updating?
You can contact the USPS through their website if your status does not change within 48 hours. However, before contacting the USPS, we recommend waiting five days.
If the tracking number on the USPS tracking website has not been changed, contact the post office directly. You can proceed in the following manner:
• Check Your USPS Tracking Number
If the tracking information from the USPS does not change for several days, double-check that you have the correct tracking number. The following are a list of places where you can check your phone number:
- USPS shipping receipt
- The proof of purchase (if you purchased insurance)
- The confirmation email from USPS
- The bottom, peel-off portion of the shipment label
- The back of the orange piece of paper if you missed the delivery
• Contact USPS Customer Service
For answers and information on any tracking update questions, contact the USPS service hotline at 1-800-275-8777. You can also call 1-800-344-7779 for technical support or 1-800-222-1811 for delivery tracking.
This official USPS phone number will put you in touch with someone who can assist you in obtaining accurate and timely information. If your tracking status hasn’t changed in more than a week, contact one of the USPS helplines.
- Go to the post office
- Wait a few days to get tracking details
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If your USPS tracking is not updating, you can use the USPS SMS tracking option, phone customer care, or go to your local post office to see when your mail should arrive.