Telesales Officer Recruitment at Kwik Delivery - NewBalancejobs

Telesales Officer Recruitment at Kwik Delivery

Kwik Delivery
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Kwik Delivery

Kwik Delivery – We are a new start-up platform company in the logistics market in Nigeria committed to offering reliable and secure parcel shipping services within large metropolitan areas. Operations started in Lagos in Q2 2019.

Job Title: Telesales Officer

Location: Lagos, Nigeria

Who You Are

  • You are an experienced Telesales Officer with the ability to persuade prospective and existing customers to buy our products and services.
  • You are detailed, creative and curious. A strategic mind and researcher with great work ethics.
  • You possess an in-depth knowledge about sales, emotional intelligence and customer experience.
  • A fast learner that is knowledgeable about the company’s products.
  • You have the capability to work under pressure, being resolute and self-motivated. You must be tech savvy and feel comfortable using technology on a daily basis.

What You’ll Do

  • Ask questions to understand customer enquiries and requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Address any questions or issues customers may have
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company’s reputation.
  • Go the extra mile to meet and surpass sales quota and facilitate future sales (20% conversion rate). Keep records of calls and sales and note useful information.
  • Report to the Sales Manager on sales, conversion and retention on a weekly basis and monthly basis.
  • Contact inactive customers to inform them about our products and services
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Participating in sales team meetings.
  • All other tasks assigned by your line manager.

What You’ll Bring:

  • BA / BSc degree or relevant practical experience
  • 2– 3 years prior experience as a Tele sales officer

Experience in Logistics, B2B sales and online food will be an added advantage:

  • Hand on experience with sales tools such as CRM software
  • Ability and willingness to learn about products and services specifications and benefits
  • Excellent communication skills
  • Good negotiation skills
  • Research skills .
  • Ease of use of Microsoft Office and a variety of tech platforms.

Life at Kwik

  • Join a diverse, passionate & driven team of all backgrounds
  • Casual work environment
  • Comprehensive health benefits to fit your needs
  • Competitive salary

Application Deadline
Not Specified.


Method of Application

Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit www.linkedin.com.

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