Access Bank Plc
Senior Specialist, Omni-channel Service Delivery at Access Bank Plc. Please ensure you read the job requirements before applying for this position.
Access Bank Plc is a financial institution with a presence in 9 countries in Africa and the United Kingdom and in all major cities in Nigeria. Also referred to as Africa’s Bank of Best Practice, Access Bank operates on a platform of strong ethics, governance, and professionalism.
We are recruiting to fill the position below:
Job Title: Senior Specialist, Omni-channel Service Delivery
Location: Lagos
Job Roles
- Ensure the provisioning and monitoring of hardware / platforms required to support transaction processing via the Omni-channel stack (Mobile, Internet, ATM, ESB, BankWorld, Channel Manager, etc.)
- Work on other tasks as assigned by the Channel Delivery Services Manager
Functions and Responsibilities
- Take the lead in migration of customer data from several source systems into the Omni-channel stack
- Take the lead in deployments of hot-fixes, patches and updates to the Omni-channel stack
- Perform capacity planning and management to ensure adequate provision of hardware resources
- Co-ordinate problem management activities and perform root cause analysis for hardware-related failures
- Develop and execute infrastructure availability metrics to drive uptime targets
- Deploy resources effectively to ensure stability in line with expectations system reliability targets
- Co-ordinate seamless failover between active and alternative systems provisioned in line with high availability objectives
- Take the lead in migration of customer data from several source systems into the Omni-channel stack
- Take the lead in deployments of hot-fixes, patches and updates to the Omni-channel stack
- Perform capacity planning and management to ensure adequate provision of hardware resources
- Co-ordinate problem management activities and perform root cause analysis for hardware-related failures
- Develop and execute infrastructure availability metrics to drive uptime targets
- Deploy resources effectively to ensure stability in line with expectations system reliability targets
- Co-ordinate seamless failover between active and alternative systems provisioned in line with high availability objectives
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Job Requirements
Education:
- Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related quantitative discipline
Experience:
- Minimum of 5 years experience in any of the following IT disciplines: application development, systems integration & middleware, database management, and server administration
Certification(s):
- IT certifications and other professional qualifications will be an added advantage
Skills / Competence:
- Knowledge of Scrum/Agile or Kanban software development processes
- Proficient in back-end and front-end development
- Understanding of front-end technologies and platforms. Understanding in at least one of the following is required: JavaScript, HTML5, and CSS3
- Knowledge of platforms and tools, such as ASP.NET MVC 5, C#, sequel serve database, Visual Studio, and Microsoft Azure
- Knowledge of source code control tools
- Experience with big data technologies, such as Hadoop, Hive, and Pig, Cloudera, or large data warehousing initiatives
- Experience with systems deployed on Unix/Linux/Solaris environments
- Experience in developing applications in Windows-based application
- Able to build a sense of trust and rapport that enables the team to fulfil requests within the desired SLA.
- Provide overall team guidance and fix all escalations
- Ability to work in a fast-paced, collaborative environment
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
