Sales Team Lead Job at Fenix International - NewBalancejobs

Sales Team Lead Job at Fenix International

Fenix International

Fenix International are recruiting to fill the positions below:

Fenix International is a next-generation energy company. Our mission is to transform our customers’ quality of life through disruptive innovation in energy and financial services. Our flagship product, ReadyPay Solar, is an expandable, lease-to-own solar home system financed through affordable installments starting under $0.17 per day. We use real-time transaction data to create a unique credit score to finance power upgrades and other life-changing loans and open up a wider world of energy and financing for our customers.

Job Title: Sales Team Lead

Locations: Kogi, Nassarawa, Benue, Enugu
Job type: Full-time
Team: Sales
Slots: 4 Openings

Key Responsibilities

  • Sales Target Achievement within assigned Clusters
  • Achieve Excellent PH of customer portfolio
  • Recruitment, Training and effective Team management of Sales Team

Deliverables and Activities
Sales Target Achievement within assigned Clusters:

  • Market Initiatives- Drive market initiatives to achieve and increase quality customer base in the assigned clusters
  • Market Activations- Carry out weekly market activations in the territory to generate leads and eventual conversion to sales.
  • Product Targeting- Drive all product mix sales through the right product targeting to the right segment of the prospects/customers.
  • Product Presentation- Carry out product presentations and exhibitions within assigned clusters
  • Identify Opportunities- Constantly identify opportunities for driving activation and other sales within clusters.
  • Plans- Draw up weekly/Monthly route plans for the FPCs
  • Track Sales- Track daily/weekly/monthly sales target Vs actual with the FPCs
  • POS Location- Scout for viable locations for POS Expansion and management

Achieve Excellent PH:

  • Sales Compliance- Drive sales process compliance within clusters
  • Customer Visits- Carry out daily/weekly customer visitations to resolve or escalate pending issues with customer systems
  • Influence Customer Behavior- Drive the right customer behavior on payments by ensuring customers are directed to the nearest POS/SC for payments
  • Product Choice- Ensure the right product is sold to the right customers
  • Field Clinic- Participate in Field clinic activities
  • Overdue Customer Lists- Monitor and Share weekly overdue customer lists with the FPCs
  • Training- Continuous training and coaching of RPCs on God/Bad portfolios, catch up etc.

Recruitment, Training and Team management:

  • Recruitment- Regularly recruit new Fenix Power Champions (FPC) within territory
  • Performance Monitoring- Weekly performance monitoring of RPCs and initiating corrective actions where required
  • Meetings- Hold regular meeting with the RPCs
  • Training- Regularly train and retrain team leads on sales process, Sales pitch, products, Customer Service etc.
  • Commission Structure- Ensure FPCs understanding of commission structures (Colours) and journey with Fenix
  • Reward- Design reward and recognition schemes for high performing RPCs
  • Customer Forums- Participate in customer service forums, field clinics, weekly meetings with SCAs
  • Team Building- Drive #One Team goal within clusters via team building activities

After Sales Support:

  • Overdue Customer Visits- Regularly visit overdue customers to ascertain their challenges and resolve
  • Escalate issues- Escalate lingering issues to the SMs
  • Quality Check- Daily/weekly checks on quality of installations by FPCs
  • Swap stocks- Deploy and track swap stocks and children in the territory
  • Repossession- Repossess Fenix kits from fringe customers
  • Reporting: Send weekly/monthly reports on sales activities within territory using approved template

Required Skills and Experience

  • B.Sc. Degree or equivalent
  • 3-5+ years working in a role within a progressive sales and/or financial services environment with strong, quantifiable results
  • Experience or passion for working in developing markets

Highly Desired Skills:

  • Ability to work both in teams and independently
  • Passionate about solving problems for customers in rural communities
  • Proficiency in English Language and 1 or more other Nigerian Languages
  • Critical thinking skills (ability to think outside the box)
  • Good problem solving skills (solutions oriented)
  • Flexibility with ability to work under pressure to meet deadlines
  • Willingness and desire to learn new ideas

Interested and qualified candidates should:
Click here to apply

To apply for this job please visit boards.greenhouse.io.