Front Desk/Customer Service Personnel vacancy at African Foundries Limited (AFL) - NewBalancejobs

Front Desk/Customer Service Personnel vacancy at African Foundries Limited (AFL)

Website African Foundries Limited (AFL)

Job Title: Front Desk/Customer Service Personnel

Company: African Foundries Limited (AFL)

Location: Lagos

African Foundries Limited (AFL) was established to support the accelerating growth in Nigeria by making the country self-reliant for steel rebars and eliminating its dependence on imported rebars. AFL is set up to reach a 0.5 million-ton per year capacity for high strength rebars and allied products.

Job Description

  • The Ideal candidate provide our clients with outstanding customer service and support
  • As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills and must have excellent communication and organizational skills.


  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Oversee the office budget.


  • B.Sc/HND qualification
  • A minimum of 3 years proven experience in a similar role.
  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills.
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of MS Office programs.
  • Must be a female.


Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as subject of the mail.

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