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Customer Service Officer (Male) Job at BeeBeeJump International Limited

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BeeBeeJump International Limited

Customer Service Officer (Male) Job at BeeBeeJump International Limited. Please make sure you read through the job requirements before applying for this position.

BeeBeeJump International Limited is a company specializing in providing independent solar energy solutions and developing and manufacturing. Meet the needs of different income households and businesses, such as lighting, entertainment, etc. And through the Pay as you go, to help users improve the quality of life, optimize productivity, and Enjoy life with electricity.

Job Title: Customer Service Officer (Male)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Purpose

  • To help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations for a better company image.

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Principal Duties and Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide.

Requirements

  • OND qualification.
  • 1 – 3 years Experience.

Application Deadline

15th February, 2021.


Method of Application
Interested and qualified candidates should send their updated CV to: [email protected] with the title CSO Lagos.

Note

  • Preferably male for gender balance.
  • Only shortlisted candidate will be contacted.