Customer Service Officer Job Darls Delicious - NewBalancejobs

Customer Service Officer Job Darls Delicious

Darls Delicious recruitment

Darls Delicious

Customer Service Officer Job Darls Delicious.

Darls Delicious is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Officer

Location: Lagos

Table of Contents

Job Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service-related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with a customer or the relevant units on providing solutions to these issues
  • Ensure the delivery of goods and services to customers at their locations
  • Carry out customer survey and feedback
  • Must have a very good knowledge of products and services
  • Build and maintain long term and profitable relationships with customers

Qualifications, Skills and Competencies

  • OND / HND / BSC in any course. Not lower than a Lower Credit/2.2
  • Must not be more than 28 years of age by December 2020.
  • 1-2 years’ experience
  • Excellent inter-personal skills
  • Problem-solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment
  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills

Method of Application

Interested and qualified candidates should send their CV to [email protected] using the “Job Title” as the subject of the email

Application Deadline 

27th May, 2020.

To apply for this job email your details to recruitment@darls-delicious.com

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