Administrative Staff recruitment at Pickmeup International Company Limited
Pickmeup International Company Limited is curently recruiting in edo state. This job is for the position of Administrative staff. Please you are advised to read through the requirements before applying fot this position.
Administrative Staff
Company: Pickmeup International Company Limited
Location: Edo
Pickmeup International Company Limited have been developed to combat the current ride-hailing challenges faced by urban & rural users in Nigeria. We offer businesses a superior experience built on convenience, reliability and unmatched customer service, all powered by our proprietary technology platform. We provide easy web and mobile transportation, flexible ride options, transparent pricing, real-time tracking and confirmations, up-to-the-minute ETAs, Ride Ratings and a feature-rich API for a seamless “last mile” logistics solution.
Job Description
- Monitor the operation and general activities of customers and drivers.
- Monitor drivers relationship with customers.
- Identifying trends and rending optimum service to customers.
- Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
- Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services
- Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
- Establish and maintain professional friendly relationship with drivers.
- Collaborate with relevant departments e.g marketing in deploying promos and other activities.
- Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
- Provide weekly report for all activities and department.
METHOD OF APPLICATION
All Interested and qualified candidates should forward their Cover Letter and Resume to: [email protected] Using the “Job Title” as the subject of the mail.
To apply for this job email your details to recruitment@pickmeup.ng
