Insurance Tips

How to Cancel a Metromile Insurance Policy

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Metromile is a car insurance company that charges you by the mile. Although they are based in San Francisco, the service is accessible via the “Pulse” apps for iPhone and Android.

If you’ve decided that the pay-per-mile concept isn’t for you, here’s how to cancel Metromile easily.

Read on as we throw more light on this.

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Can I Cancel My Metromile Insurance Policy Anytime?

Yes. At any moment, you have the option to cancel your policy. Make sure your new policy is active so you don’t go without coverage.

You only pay for the miles you drive if you have Metromile insurance. As a result, canceling your coverage isn’t a big deal.

When you tell an agent you want to cancel your coverage, they’ll start working on it immediately. Metromile, like most insurers, does not levy a cancellation fee.

While you have the option to cancel your automobile insurance at any moment, most states require it.

If you want to go behind the wheel again, make sure you have a new insurance policy to prevent being fined for driving without insurance.

How Do I Cancel My Metromile Insurance Policy?

Metromile, as a tech start-up, makes it simple to manage your policy.

For example, when terminating your subscription, the organization recommends calling customer support during business hours.

If you’d prefer to avoid the sales pitch, you can email or write a letter, but remember that Metromile may still contact you to confirm your cancellation.

To cancel your policy, you’ll need the following information.

Include the following details before calling or writing to cancel:

  • Your name, address, phone number, and date of birth
  • Social Security number
  • Driver’s license number
  • Policy number
  • The date you’d like your coverage to end
  • Your dated signature if sending a letter

Cancel by Phone

Call the customer service line at 888-244-1702 Monday through Friday from 6 a.m. to 6 p.m. PT to cancel your coverage over the phone.

Before terminating your policy, you’ll be contacted by a representative who will ask for your personal information and policy number.

Depending on where you reside, you may also need to notify the DMV that your auto insurance has been canceled or changed.

But, again, ask your agent if that rule applies in your state while you’re on the phone.

Cancel by Email

Metromile, unlike much other insurance, allows consumers to cancel via email. Please send the information given above to [email protected].

Remember that your policy will only be canceled if you confirm it, so don’t think you’re done once you hit send.

Contact customer care if you haven’t received a response within a couple of days.

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Cancel by Mail

There’s also the old-fashioned approach. First, a written warning can be sent to the insurer’s San Francisco, California headquarters.

Then, send a letter with the same information signed and dated to:

Metromile Insurance

690 Folsom St, Suite 200

San Francisco, California 94107

Send the letter at least three weeks before the end of your insurance coverage. This will give you enough time to ship, process, and deal with delays.

What’s the Best Way to Cancel Metromile Car Insurance?

Getting on the phone is the most convenient way to cancel your coverage.

The process takes only a few minutes once you’ve been connected to an agent, though you may be questioned about why you wish to quit the provider.

If you’d rather hide behind a screen, you can email customer care or send a written notice via snail mail.

How Do I Avoid Paying Metromile’s Cancellation Fees?

You won’t be charged a cancellation fee because Metromile doesn’t have one.

You must, however, return your Metromile Pulse device using the pre-paid envelope provided, or you may be charged a $100 cost.

Will Metromile Let Me Pause My Subscription Instead of Canceling?

No. You won’t be able to put your Metromile subscription on hold.

You will be charged the monthly base cost and the insurance premium even if your car is parked for the whole month.

How Can I Confirm My Metromile Policy Is Canceled?

You’ll get a final note in the mail and through email confirming the cancellation.

If you cancel over the phone, your cancellation is effective right away.

However, if you canceled via email or mail and haven’t received a confirmation, you should contact customer support to ensure they don’t require further information to finalize your cancellation.

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If Metromile covers you, you can discontinue your coverage anytime. You can cancel your policy free by phone, email, or mail, and you will no longer be charged for your pay-per-mile coverage.

Compare auto insurance providers before canceling your policy to ensure you have a new policy in place.

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