If you have a television set, you have probably seen a satellite technician around your house.
If you’ve seen them and know what they do, and you’re wondering how you will become one, you’ve come to the right place!
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What is a Satellite Technician
A Satellite Technician provides installation and repair services for satellite dishes.
Those big white, circular dishes by the sides of your home are there to deliver TV or internet signals.
The duties of a Satellite Technician involve running the cables where they are supposed to go, positioning the dish aright, ensuring that service is online and connected to your client’s devices, and sometimes may be involved in troubleshooting if a customer calls.
You can either work for a company or be independent. You are the hero who allows us to keep watching cable. We are grateful.
Like any other job requiring a level of skill, no essays, some educational qualification will go a long way in making you a better choice than someone else.
Here are some qualifications you can amass to put you on the forefront of the employers’ choice list.
What Educational Qualifications Are Necessary to Become a Satellite Technician
The first qualification that companies are eager to see is:
- An associate’s or bachelor’s degree in electronics or communication.
- An alternative option that can soothe employers is if you gain certification through SBCA—Satellite Broadcasting and Communications Association.
SBCA gives you the skills you need to install and maintain satellite setups.
So you take the course and exam and receive your certification. However, it is only valid for two years. - Also, in addition to either of these options, you need customer service experience.
You’ve worked in customer care for a company or as a receptionist.
It’s an assurance that you know how to work with people because that’s a requirement for your job.
You don’t want to get to the house or offices of customers and put them in a bad mood.
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A Satellite Technician’s Job Description Sample
We are giving you this to prepare you so you can understand what employers are looking for properly.
Of course, it’s not going to be exactly, and all employers are different, so it’s just an idea.
The Job Summary
Our company is seeking a Satellite Technician that can install, maintain and repair Satellite dishes for our customers.
You will also be involved primarily in providing hardware support. Your major responsibilities are
- Cable installation
- Fiber optic cabling services
- Dish mounting
- Your role also involves receiving and responding to customer’s calls
- To perform remote troubleshooting issues to assess the issue before correcting them.
Our ideal candidate needs to hold a certification or associate degree in electronic technology installation and be well skilled in customer service.
For entry-level Satellite Technicians, on-the-job training will be provided under the supervision of an experienced technician.
Responsibilities
- Install Satellite dishes by mounting the dish, positioning the dish, running the cables, and ensuring a solid connection to the customers’ devices.
- Perform remote troubleshooting issues over the phone
- Respond to customer’s calls and perform them promptly
- Maintain safety at job sites
Requirements and Qualifications
- High school or GED certificate
- Associate Degree in telecommunications or a certificate from a secondary vocational school
- Knowledge of or background in Satellite technology
- Excellent customer service skills
- Comfort working at Great heights
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Conclusion
This is all you need to know to go out there and become a Satellite technician.
Most importantly, once you have these requirements down, you’re at least a step ahead in your employer’s eyes. Go ahead, wow those employers, and be the best in the field!