POS Product Manager at PalmPay Limited - NewBalancejobs

POS Product Manager at PalmPay Limited

PalmPay Limited

POS Product Manager at PalmPay Limited. Please make sure you read the job requirements before applying for this position.

PalmPay is an Africa-focused fintech firm, launched in 2019, PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: POS Product Manager

Location: Lagos, Nigeria
Employment Type: Full time

About the Job

Palmpay is looking for a POS Product and Technical Manager to join the company. Responsibilities will include but not limited to:

  • Analyzing Palmpay’s POS device in order to provide optimal experience for the Agents based in the realities of the Nigerian Market.
  • Improving Palmpay Agent’s experience on ‘device usability’, Feature enhancement, Key product requirement gathering, feature/ release schedule based on priority, internal process improvement regarding what causes POS agents’ unhappiness while using our products and reporting back to the team for improvements.
  • Conducting Market research on Palmpay’s competitors and competitive analysis of POS products as a way of meeting up with to the industry standards.
  • Conducting User experience and design research both for the PalmPartner application and that of competitors.
  • Ensuring Business process improvement by analyzing internally while making sure that external engagements meets with Palmpay’s overall plan for the POS products.
  • Ensuring proper documentation of proposed features and additions to the POS and following up for implementation.
  • Conducting Product knowledge research and communication.
  • Keeping abreast with new regulatory requirements and impact on our Product.
  • Documenting and communicating progress made each step of the way to Nigeria team, conducting test on features before release.
  • Providing research results of competitors regarding how things are done, competitors problem solving mechanisms are also looked into to see how we can adapt such make our product better.
  • Conducting agent satisfaction index survey for feedback.

Qualifications, Competencies and Experience

  • HND / B.Sc. in Computer Science, Engineering or related field. An MBA is an added advantage
  • Minimum of 3 years experience in Product Management or as a Business Analyst
  • Strong technical knowledge and experience within the Payments/Fintech industry
  • Very good understanding of Point-of-Sale Payment Technologies and Digital Payments.
  • Solid understanding of managing different products across the varying stages of their lifecycle.
  • Strong competencies in product launches and developing marketing strategies.

Application Closing Date

Not Specified.

Method of Application

Interested and qualified candidates should:
Click here to apply online