Beebeejump International Limited
Customer Service Officer at Beebeejump International Limited. Please ensure you read the job requirements before applying for this position.
Beebeejump is a Renewable Energy company specialized in providing efficient and affordable electricity at a different scale. We meet the electricity needs of households and all strata of businesses through our Pay as you go structure, improving quality of life and providing access to 24/7 electricity.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Candidates should possess an OND qualification with 1-3 years work experience.
Application Closing Date
30th June, 2021.
Method of Application
Interested and qualified candidate should send an updated copy of their Resume to: [email protected] with the title as “Customer Service Officer”.
