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Home • Telemarketing Manager Job at HRLeverage Africa

Telemarketing Manager Job at HRLeverage Africa

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  • Full Time
  • Lagos
  • Posted 2 years ago
  • Applications have closed
  • HRLeverage Africa profile
HRLeverage Africa

HRLeverage Africa

HRLeverage Africa is the human resource consulting & Workforce Management company you have been looking for. As an HR Company, we are expert in Outsourcing, Recruitment, HR Advisory, Workforce & PEO Services, HRTech, Staffing services , HR for SMEs among others.

We are recruiting to fill the position below:

Job Title: Telemarketing Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Cold call people using a given phone directory to sell products or solicit donations
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices, etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Train and lead another Team member

Job Requirements / Skills

  • Interested candidates should possess a Bachelor’s Degree with 2-3 years experience.
  • Skilled in negotiation and dealing with complaints
  • Excellent communication and presentation skills
  • Patient and able to handle customer rejection
  • Proven experience as a telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Salary

N120,000 – N150,000 / Month.

Method of Application

Interested and qualified candidates should submit their CV to: [email protected] using the Job Title as the subject of the mail.

Application Deadline 31st August, 2023.

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