CWAY Nigeria Drinking Water Science and Technology Company Limited
CWAY is a well-known brand in the Food and beverage industry that specializes in the production and sales of premium drinking water. CWAY is a well-known brand that specializes in the production and sales of premium drinking water for every family in Nigeria.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: IDU, Abuja (FCT)
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing sales orders, and deliveries
Requirements
- B.Sc. in Business Administration, Accounting or other Social Sciences
- Excellent Computer Skills (Microsoft Excel especially)
- Experience working with customer support.
- Ability to stay calm when customers are stressed or upset.
Salary
N50,000 – N70,000 / month.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note: Only qualified candidates will be shortlisted
Application Deadline 22nd January, 2023