2nd Level Operations Specialist Job at Ericsson Nigeria

2nd Level Operations Specialist Job at Ericsson Nigeria. Please make sure you read the job requirements before applying for this position.

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position of:

Job Title: 2nd Level Operations Specialist

Req ID: 650970
Location: Lagos

About this Opportunity 

• We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations.
• This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

What You Will Do

• Help with Assurance support activities
• Handle incident management
• Assist with Problem management
• Perform system administration
• Work with Billing operations.

You Will Bring

• Bachelor’s Degree in Engineering (IT, Telecom)
• 3-5 years’ experience of Linux / Unix system administration
• Experience in Ericsson billing and charging system.

Additional Requirements:

• Knowledge of Managed Service telecom operations practice
• Knowledge sharing and collaboration skills
• Ericsson knowledge
• English skills
• Delivering results & meeting customer expectations
• Analyzing
• Working with people
• Creating & innovating
• Applying expertise & technology.

Application Closing Date
Not Specified.

Method of Application

Interested and qualified candidates should:
Click here to apply online