Customer Care Service Representatives at Raadaa Partners International Limited

Customer Care Service Representatives at Raadaa Partners International Limited. Please make sure you read the job requirements before applying for this position.

Raadaa Partners International Limited – We are a Tech driven company that provides a wide range of tech services to our clients.

We are recruiting to fill the position below:

Job Title: Customer Care Service Representative

Location: Abuja (FCT)
Employment Type: Full-time

Key Responsibilities

Your key resiponsibilities will be to:

• Managelargeamounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service teamsales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• Candidates should possess a Bachelor’s Degree qualification with 1 year work experience.

Application Closing Date

9th December, 2021.

Method of Application

Interested and qualified candidates should kindly send their CV to: [email protected] using the Job Title as the subject of the email.