Access Bank Plc
Access Bank Plc is a financial institution with presence in 9 countries in Africa and the United Kingdom and in all major cities in Nigeria. Also referred to as the Africa’s Bank of Best Practice, Access Bank operates on a platform of strong ethics, governance and professionalism.
We are recruiting to fill the position below:
Job Title: Flexcube Analyst
Location: Lagos
Job Roles
- End of Day / Month / Year planning, Processing, and support;
- Ensure a 24 X 7 High availability of the Core Banking Application
- Proactively meet the support needs of Flexcube End Users
- Provide support on Flexcube incidents resolution
- Involve in enhancement on Flexcube
Functions and Responsibilities
- Ensure system parameters are optimal to support daily Banking operations
- Flexcube Weblogic Application and ISO Servers monitoring
- Ensure 99.9% availability of Flexcube to ensure that business needs are accurately achieved
- Ensure Flexcube ssl certificate is always up-to-date
- Provides End of Day support on Core Banking applicationsof Day/Month/Year planning, Processing, and support;
- Provides 2nd Level user support for all Flexcube related incidents on service desk
- Treat CRM cases timely, within SLA
- Escalate Flexcube problems to Oracle OFSS and ensure resolution in adherence to Service Level Agreement
- Provide End User Training and awareness.
- Effectively undertake other tasks as assigned by the Team Lead, Core Banking Application Management
Job Requirements
Education:
- BSc in STEM Course
Experience:
- Minimum of 2 to 4 years’ banking/financial services institution with experience in core banking operations and support
Certification(s):
- IT certification and other professional qualification
Skills / Competence:
- Good knowledge and understanding of Flexcube
- Proficient in SQL
- In depth knowledge of production systems support, and operational procedures
- Proficient in business application systems, System software, incident & problem management systems and office automation tools (e.g. Microsoft Office, etc)
- Good Oral & Written communication skills
- Initiative
- Analytical Skills/ Problem solving
- Self-Management
- Interpersonal Skills
- Organization and coordination
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online