Call Center Agent at Beryl Spring Limited

Beryl Spring Limited

Beryl Spring Limited is a reputable Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Title: Call Center Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Manages recovery of overdue loans.
  • Maintaining accurate, up-to-date customer account information.
  • Reporting accurate customer feedback daily/weekly.
  • Contacting customers daily/weekly and informing them of their overdue loans.
  • Following up with customers daily/weekly on previous payment redemption date
  • Advising customers on the best payment options and negotiating suitable payment plans.
  • Thoroughly understands assigned portfolio and product.
  • Responding to customer queries and escalating accordingly.

Requirements

  • Interested candidates should possess an HND, OND or BSc in relevant fields.

Remuneration

N50,000 – N75,000 Monthly.

Method of Application

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Application Deadline 30th November, 2023.