Crownscape Ventures
Crownscape Ventures, an E-commerce firm into sales of general merchandise and health supplements, is recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Ajah, Lagos
Employment Type: Full-time
Position Summary
- We are hiring for the role of Customer Service Representative in our e-commerce firm (Crownscape Ventures).
- To qualify for this position, you must be a young lady who is very good at communicating with people.
- In addition to this, we will be providing you with data and airtime allowance outside your basic salary.
The task involved includes:
- Call New Customers and close them to order our product.
- Send out the confirmed orders on time to delivery agents via WhatsApp
- Answer all customer calls/enquiries while trying to close them to order the product now.
- Attend To Complaints from customers amicably.
- Call and Follow Up on Existing customers who didn’t buy from us
- Chat with customers who are trying to reach us on WhatsApp and convince them to buy products
Qualifications
If this describes you, kindly apply:
- Candidates should possess OND / HND / Bachelor’s Degrees with 1+ years relevant work experience.
- You must be a lady (Between 20-28 years old)
- You must unavoidably Resume from 8am – 5pm from Monday to Friday. Saturdays/Sundays are remote
- Your written English is good
- You have a good grasp of how to use Excel/Google sheets for simple data entry (optional)
- You’re personally self-driven, self-motivated, and creative
- You’re disciplined and honest
- Experience as a customer care representative is a plus.
- You must be able to call/answer 5 to 100 or more calls a day with ease
- You must be able to speak English/ communicate fluently and boldly
- You have a smartphone
Salary
We provide a basic salary of N50,000 Monthly for a start. Aside from the salary, we also provide commissions based on your performance which are sometimes equal to your basic salary (i.e You can earn as high as N80,000 – N100,000 Monthly).
Method of Application
Interested and qualified candidates should:
Click here to apply
Note
- Strictly for those in Ajah environs (Ado Road, Badore and Langbasa)
- Everything you need to get started will be provided
- Enrollment has started. Goodluck
Application Deadline 25th September, 2023
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