Origin Tech Group Nigeria Limited
Origin Tech Group is an Agricultural value-chain company providing within different industries. Our businesses span Agricultural and heavy-duty construction equipment, agricultural mechanization, furniture production, Automobile assembly and Construction, among others.
We are recruiting to fill the position below:
Job Title: Customer Service Executive
Location: Surulere, Lagos
Employment Type: Full-time
Job Description
- Handle incoming phone traffic; ensuring callers get to the appropriate person to assist them, assist in scheduling customer appointments, updating customers on current repairs, etc.
- Greet people that enter the office
- Assist in preparing final billing
- Manage repair schedule and distribute work load
- Handle updating customers on the status of their vehicles at certain points in the repair process
- Prepare folders for delivery of vehicles back to customers
- Assist in final delivery of vehicles back to customers; walk them through the repairs and paperwork.
Requirements
- Bachelor’s Degree in an Engineering-related field.
- 3 – 5 years of experience in automotive aftersales.
- Strong written and verbal communication skills.
- Excellent organizational skills, willingness to learn and work.
- Excellent communication and time management skills.
- A computer literate with proficiency in all Microsoft Office applications especially Microsoft Excel.
- Proven record of success in customer-facing roles and in providing customer services.
- Basic automobile/technical knowledge and skills.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Application Deadline
26th September, 2023.