Apex Network Limited
Apex Network is a Financial servicing firm, where anyone anywhere can easily and securely transact Bitcoin, which is the future of Money and a catalyst for creating and open financial system in Africa and the World.
We are recruiting to fill the position below:
Job Title: Brand Community Manager
Location: Lagos
Job type: Full-Time
Department: Brands & Marketing
Job Description
- If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.
- The ideal Community Manager has exceptional oral and written communication skills.
- They have the ability to develop engaging and unique content.
- You should be a ‘people person’ with great customer service skills.
- You should also possess the ability to moderate community conversations, both online and offline.
- Ultimately, you will act as the face and voice of our brand and the management of all community communication.
Responsibilities
- Ensure that communication and social media campaigns align with marketing strategies
- Provide engaging content in a variety of forms, such as text, image, and video, for social media accounts
- Respond to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Organize and participate in community building and brand awareness boosting events.
- Ensure brand consistency by communicating with Marketing, PR, and Communications teams.
- Liaise with Development and Sales departments to keep up-to-date on new features and products
- Build relationships with customers, potential customers, industry professionals and journalists
- Stay informed on trends in digital technology.
Requirements
- Candidates should possess a B.Sc Degree in Marketing or a relevant field with relevant work experience.
- Hands on experience with brand management through social media
- Monitor website traffic and customer engagement through metrics, and be able to interpret those metrics.
- Knowledge of online channels of marketing and marketing practices
- Attention to detail and ability to multitask.
- Proven work experience as a community manager
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
- Ability to identify and track relevant community metrics, and to utilize those metrics (e.g. repeat attendance at events)
- Excellent verbal communication and writing skills
Method of Application
Interested and qualified candidates should:
Click here to apply